Testimonials
Working with Rick Blackburn at BRN Solutions has been a game-changer for our resort’s sales strategy. From the moment he arrived, Rick brought expertise, insight, and dedication that elevated the property’s approaches to sales and revenue growth.
His deep understanding of the hospitality industry, combined with his strategic mindset, helped the team refine its sales processes, optimize pricing strategies, and enhance outreach efforts. Rick’s ability to identify opportunities and implement actionable solutions led to measurable increases in bookings, higher conversion rates, and stronger relationships with key clients and partners. Beyond his expertise, Rick is an outstanding communicator and leader who inspires and empowers teams. His hands-on approach, attention to detail, and commitment to excellence make him an invaluable asset to any organization looking to elevate its sales performance.
We cannot recommend Rick Blackburn and BRN Solutions highly enough—his contributions have had a lasting and significant impact on our success.
Rick has vast and deep experience in the hospitality and travel industry. His contributions at Marriott were greatly appreciated.
Rick is a strategic visionary. He was instrumental in building our sales strategies and restructuring our team. I would highly recommend Rick, as his diverse experience provides a wide range of perspectives and allows him to customize the approach needed for success.
I have worked with Rick for many years in various capacities, and his ability to optimize revenue and stimulate growth in an underperforming asset is a true talent. The work Rick does is very “high touch,” and he certainly doesn’t mind rolling up his sleeves to best evaluate and improve an organization’s results.
I had the pleasure of collaborating with Rick, who I found to be a highly valuable and experienced resource. His vast knowledge in the various market segments, given their nimble nature, was very positive in aiding our property's efforts to grow its base and impact the positioning of our luxury boutique hotel. His professional, strategic, and thoughtful approach were a pleasure to work with. I highly recommend Rick if you are seeking to improve the performance of your property.
Rick has been a tremendous asset to me and my team as we define our sales needs. He swiftly evaluated our business, provided suggestions, created sales and marketing plans, and developed job descriptions. Currently, he is screening all applicants for our Director of Sales and Marketing position. Rick has quickly become a trusted and integral part of the team.